Job Details
Restaurant Manager - Delilah
Location
Las Vegas, NV
Job Type
Full-time
FLSA Status
Exempt
Division
22700 - F&B
Country/Region
United States
Career Areas
Food & Beverage
Status
Full-Time
Brands
Wynn Las Vegas
Company
Wynn Las Vegas
Job Description
The Restaurant Manager for Delilah at Wynn Las Vegas is responsible for leading daily operations within a high-profile, luxury dining and entertainment venue. This role ensures seamless execution of service, exceptional guest experiences, and alignment with Wynn’s Forbes Five-Star standards.
Delilah operates as a modern-day supper club, blending fine dining, live entertainment, and nightlife energy. The Restaurant Manager must deliver elevated hospitality while managing a dynamic environment that includes VIP clientele, high-volume service periods, and entertainment-driven dining.
Key Responsibilities
Operational Leadership
- Oversee all front-of-house operations, ensuring seamless service flow across dining, lounge, and entertainment components
- Manage opening, operating, and closing procedures to ensure readiness and adherence to Wynn standards
- Monitor dining room pacing, table turns, and guest flow to maximize both experience and revenue
- Ensure all environmental elements (lighting, music, temperature, presentation) align with the Delilah brand experience
Guest Experience & VIP Service
- Deliver highly personalized service aligned with Wynn’s luxury hospitality standards
- Engage and interact with VIP guests, ensuring expectations are anticipated and exceeded
- Resolve guest concerns immediately, implementing service recovery strategies when needed
- Collaborate with VIP Services, Nightlife, and Casino Marketing teams to enhance guest experiences
Team Leadership & Development
- Recruit, train, mentor, and supervise FOH team members including servers, hosts, and support staff
- Conduct pre-shift meetings to communicate VIPs, events, entertainment schedules, and service priorities
- Foster a high-performance culture that promotes professionalism, accountability, and collaboration
- Provide coaching, performance evaluations, and corrective action when required
Financial & Business Management
- Drive revenue through optimized seating strategies, upselling, and premium guest experiences
- Monitor labor, scheduling, and productivity to meet financial targets
- Control inventory and purchasing, ensuring alignment with cost objectives
- Analyze business trends, guest feedback, and performance metrics to improve operations
Entertainment & Event Integration
- Coordinate closely with entertainment, nightlife, and event teams to execute nightly programming
- Ensure smooth transitions between dining, live performances, and late-night atmosphere
- Support private events, special activations, and high-profile bookings
Compliance & Brand Standards
- Ensure adherence to all health, safety, and sanitation regulations
- Maintain compliance with company policies and Nevada regulatory requirements
- Uphold Wynn grooming, uniform, and presentation standards across all team members
- Act as an ambassador of the Wynn brand and Delilah concept
Qualifications
Education & Experience
- High school diploma or equivalent required; degree in Hospitality or related field preferred
- 2+ years of management experience in fine dining, luxury hospitality, or nightlife-driven restaurants
- Experience in high-volume, VIP-driven environments preferred
Knowledge & Skills
- Strong understanding of fine dining service standards and luxury guest experience
- Ability to manage both restaurant and nightlife-style operations within a single venue
- Proven leadership and team development capabilities
- Strong financial acumen, including labor and cost control
- Excellent communication, problem-solving, and organizational skills
Licenses & Certifications
- Must be able to obtain and maintain all required work cards and gaming licenses
- Food Safety Certification (e.g., Health Card) required
- Alcohol Awareness certification required
Work Environment
- High-energy, high-profile environment combining restaurant and nightlife elements
- Requires evenings, late nights, weekends, and holidays
- Must be comfortable working in a fast-paced, entertainment-driven setting
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.