Job Details
MANAGEMENT
Restaurant Manager - Caffe al Teatro
Location
Las Vegas, NV
Job Type
Full-time
FLSA Status
Exempt
Division
22700 - F&B
Country/Region
United States
Career Areas
Food & Beverage
Status
Full-Time
Brands
Wynn Las Vegas
Company
Wynn Las Vegas
Job Description
The Caffe al Teatro Manager leads front-of-house teams, drives speed and accuracy of service, and collaborates with cross-functional resort departments to deliver a seamless guest experience across the property.
Key Responsibilities
Operational Leadership
- Oversee daily QSR operations, ensuring speed of service, order accuracy, and product quality meet brand standards
- Manage opening, operating, and closing procedures to ensure operational readiness and consistency
- Conduct performance coaching, evaluations, and ongoing development conversations
- Foster a positive, high-energy work environment that emphasizes teamwork, efficiency, and accountability
- Lead daily shift briefings to communicate priorities, promotions, and operational updates
Guest Experience
- Deliver a fast, friendly, and consistent guest service experience aligned with resort standards
- Resolve guest concerns quickly and professionally, implementing service recovery strategies when needed
- Promote property-wide offerings by maintaining knowledge of resort restaurants, events, and amenities
- Maintain visible leadership presence during peak periods to engage guests and support operations
Financial & Administrative Management
- Manage labor deployment to meet productivity and budget targets
- Monitor sales, transactions, and key performance indicators (KPIs) such as throughput, check average, and labor cost
- Control inventory levels, ordering, and waste management for food, beverage, and supplies
- Review daily financial reports and identify opportunities for operational improvement
Qualifications
Education & Experience
- High school diploma or equivalent required; degree in Hospitality, Business, or related field preferred
- 2 years of supervisory or management experience in quick-service, fast casual, or high-volume restaurant operations
- Experience in a casino, resort, or multi-unit environment preferred
Knowledge & Skills
- Strong operational knowledge of high-volume QSR or fast casual environments
- Proven ability to manage fast-paced service with a focus on speed and efficiency
- Strong leadership, coaching, and team development skills
- Financial acumen, including labor management and cost control
- Excellent problem-solving, organizational, and communication skills
Licenses & Certifications
- Food Safety Certification (e.g., Health Card)
- Alcohol Awareness certification
Work Environment
- Fast-paced, high-volume casino resort environment
- Requires extended periods of standing and walking
- Must be flexible to work nights, weekends, and holidays based on business demands
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
OTHER JOBS
Tower Traffic Attendant - Parking Services
Las Vegas
Quality Assurance Supervisor - Housekeeping
Las Vegas
Host Person - Casual Dining
Las Vegas