Job Details

Manager - Catering Services

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Location
Las Vegas, NV

Job Type
Full-time

FLSA Status
Exempt

Division
22700 - F&B

Country/Region
United States

Career Areas
Food & Beverage

Status
Full-Time

Brands
Wynn Las Vegas

Company
Wynn Las Vegas

Job Description

The Catering Service Manager is a key revenue-driving leader responsible for curating exceptional event experiences while achieving and exceeding sales objectives. This role blends strategic sales expertise with operational precision to deliver elevated, seamless group and catering events aligned with luxury service standards.

Ideal Candidate

Proven experience in catering sales or luxury hospitality event management
Strong understanding of food & beverage operations, banquet execution, and event design
Exceptional sales acumen with a track record of achieving or exceeding revenue targets
Polished communication and relationship-building skills suited for high-end clientele
Detail-oriented with the ability to manage multiple high-profile events simultaneously

Key Job Duties & Responsibilities

Business Development & Revenue Generation
Proactively solicit, secure, and cultivate catering and group business to achieve defined sales goals, maximizing profitability and long-term client relationships.
Event Sales & Experience Design
Lead the end-to-end sales and coordination of all catering events, including food and beverage programming, décor, entertainment, and audiovisual elements—ensuring each event reflects a refined, cohesive, and memorable guest experience.
Revenue Optimization
Strategically upsell and enhance event offerings to drive incremental revenue while maintaining a premium guest experience tailored to each client’s vision.
Operational Collaboration
Partner closely with culinary, banquet, and operations teams to ensure flawless execution of all events, maintaining meticulous attention to detail and adherence to luxury service standards.
Banquet Services Support
Provide hands-on support to the Banquet Services team as needed, ensuring service excellence and seamless event delivery during high-volume or complex functions.
Client Relationship Management
Serve as the primary liaison for clients, delivering personalized service, clear communication, and anticipatory attention to ensure satisfaction and repeat business.

Qualifications

Education
High School Diploma or equivalent required; additional education in Hospitality Management, Business, or a related field is preferred
Communication Excellence
Exceptional verbal and written communication skills in English, with the ability to present with professionalism and sophistication. Multilingual capabilities are highly valued in a luxury, international environment.
Industry Experience
Minimum of 5 years of progressive experience within an upscale catering, conference services, or luxury hospitality environment.
Leadership & Sales Expertise
At least 2 years of experience in catering sales management, with demonstrated success in driving revenue, managing client relationships, and leading event execution.
Technical Proficiency
Strong working knowledge of Microsoft Office Suite and industry systems such as Delphi (or similar event management platforms) preferred.
Leadership & Autonomy
Proven ability to lead with confidence, exercise sound judgment, and operate effectively in a self-directed capacity within a fast-paced, high-performance culture.
Collaborative Approach
Demonstrated ability to work seamlessly within cross-functional teams, fostering a culture of collaboration and service excellence.
Professional Standards
Must be a minimum of 21 years of age, maintaining a polished and professional presence reflective of luxury hospitality standards.
Licensing & Compliance
Ability to obtain and maintain all required work cards, permits, and licenses in accordance with local regulatory requirements at all times.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.

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