Job Details
Front Desk Representative - Resort Tower
Location
Las Vegas, NV
Job Type
Part-time
FLSA Status
Non-Exempt
Division
22700 - HOTEL
Country/Region
United States
Career Areas
Hotel - Call Center / Front Desk / Concierge / VIP / Villa Services
Status
Steady Extra
Brands
Wynn Las Vegas
Company
Wynn Las Vegas
Job Description
The Guest Service Representative is responsible for all duties surrounding the Front Desk
• Checking in/out guests
• Monitoring front desk phone center
• Revising in-house reservations
• Cashiering functions
• Resolving guest issues within limits of authority
• Coordinating guest wishes with concierge
• Adhering to Wynn Standards/Core Values and all policies and procedures
Qualifications
• High school diploma or equivalent required
• Two years of customer service experience
• Minimum of one year front desk experience or equivalent position
Additional Information
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.
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